If you're not satisfied with your product, you can return it to us within 14 days of delivery. See our Return Policy for more details.

Yes!

$10 flat rate when you spend under $100.

Free shipping when you spend $100 or more

We use several different postal services to deliver your package as quickly and affordably as possible. It usually takes 2-4 weeks for your package to arrive. If you have questions about your delivery, feel free to ask!

Absolutely! We love treating our customers. Sign up for our newsletter, and you'll be the first to know about our special sales and promotions. It's the best way to snag exclusive deals and make sure you never miss out on savings.

If your package is missing, the quickest and easiest way to fix it is to talk to the shipping company, check with your neighbors, or visit the local post office. If that doesn't work, email us at info@alterra.store, and we'll get it sorted out!

Customs duties and fees are the responsibility of the buyer. International shipments are subject to duties and fees that vary by country and are based on the value of your order. The amount calculated depends on the destination country's tax and valuation method.

Alterra is for everyone who wants better sleep and happier mornings. Whether you're a parent, a student, or just someone who wants to start the day feeling refreshed, our sleep solutions are made for you.

Yes! But don't take our word for it - hear first-hand experiences in our Customer Reviews.

Absolutely! We love treating our customers. Sign up for our newsletter, and you'll be the first to know about our special sales and promotions. It's the best way to snag exclusive deals and make sure you never miss out on savings.

We're glad you asked. Check out our Blog to discover what experts say about sleep, and why our products are so effective